Fusion Software
Flexible software for your business
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Business to Business

B2B

A customer portal and online store with ERP integration. Easier for you and your customers - better for your business.

Online Store
  • Search and add products to your cart
  • Place Orders with delivery info
  • Orders are instantly created in Fusion ERP without manual capture
  • Product photos
  • Related & alternative products
  • Specials & promotions with notifications built in
  • Multiple Price list functionality
  • Add to favourites
  • Repeat previous orders at the click of a button
  • Configurable product lists per customer
Customer Relationship Management
Customer Portal
  • Customers can update their Business and contact info via the Customer Portal
  • Customers can view their:
    • Quotes
    • Purchase orders
    • Invoices
    • Credit limits and current balance
    • Statements
    • Stock reports​
    • Price list export
Customer Service
  • Customers can request a product demo when shopping
  • Customers can log a ticket or a support request
  • Request a credit limit increase
  • View a report on all active tickets
  • Full history of customer interaction
  • Last contacted date
  • Log recurring calls & set reminders
  • Store customer documents

B2B Features

Customer Portal

  • Customers can update their Business and contact info via the Customer Portal

  • Customer can view their:
    – Quotes
    – Purchase orders
    – Invoices
    – Credit limits and current balance
    – Statements
  • Stock reports​

  • Price list export

Online Store

  • Search and add products to your cart
  • Product photos
  • Related & alternative products
  • Specials & promotions with notifications built in
  • Multiple Price list functionality
  • Add to favourites
  • Repeat previous orders at the click of a button
  • Place Orders with delivery info
  • Configurable product lists per customer

Customer Support

  • Request a product demo when shopping

  • Log a ticket or a support request

  • Request a credit limit increase

  • View a report on all active tickets

Fusion Software also offers these services

Software
Development

Web
Development

App
Development

System
Integration

BI
Reporting

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