Fusion Software
Flexible software for your business
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Business to Business

B2B

A customer portal and online store with ERP integration. Easier for you and your customers - better for your business.

Fusion Software product catalogue interface showing product cards with images, pricing, availability, favorites, demo bookings, and detailed stock information.
Shop Icon
Online Store
  • Search and add products to your cart
  • Place Orders with delivery info
  • Orders are instantly created in Fusion ERP without manual capture
  • Product photos
  • Related & alternative products
  • Specials & promotions with notifications built in
  • Multiple Price list functionality
  • Add to favourites
  • Repeat previous orders at the click of a button
  • Configurable product lists per customer
Fusion Software desktop product catalogue with product filters, categories, stock types, pricing, and add-to-cart features.
Shop Icon
Online Store
  • Search and add products to your cart
  • Place Orders with delivery info
  • Orders are instantly created in Fusion ERP without manual capture
  • Product photos
  • Related & alternative products
  • Specials & promotions with notifications built in
  • Multiple Price list functionality
  • Add to favourites
  • Repeat previous orders at the click of a button
  • Configurable product lists per customer
Fusion Software desktop product catalogue with product filters, categories, stock types, pricing, and add-to-cart features.
Fusion Software web CRM interface displaying client list with filters and sales consultant details, alongside a quote management table with statuses and actions.
Customer Approval Icon
Customer Portal
  • Customers can update their Business and contact info via the Customer Portal
  • Customers can view their:
    • Quotes
    • Purchase orders
    • Invoices
    • Credit limits and current balance
    • Statements
    • Stock reports​
    • Price list export
Customer Approval Icon
Customer Portal
  • Customers can update their Business and contact info via the Customer Portal
  • Customers can view their:
    • Quotes
    • Purchase orders
    • Invoices
    • Credit limits and current balance
    • Statements
    • Stock reports​
    • Price list export
Fusion Software web CRM interface displaying client list with filters and sales consultant details, alongside a quote management table with statuses and actions.
Support Icon
Customer Service
  • Customers can request a product demo when shopping
  • Customers can log a ticket or a support request
  • Request a credit limit increase
  • View a report on all active tickets
  • Full history of customer interaction
  • Last contacted date
  • Log recurring calls & set reminders
  • Store customer documents
Fusion Software client timeline dashboard showing historical appointments, interactions, staff details, and activity notes in chronological order.
Support Icon
Customer Service
  • Customers can request a product demo when shopping
  • Customers can log a ticket or a support request
  • Request a credit limit increase
  • View a report on all active tickets
  • Full history of customer interaction
  • Last contacted date
  • Log recurring calls & set reminders
  • Store customer documents
Fusion Software client timeline dashboard showing historical appointments, interactions, staff details, and activity notes in chronological order.

B2B Features

Customer Approval Icon

Customer Portal

  • Customers can update their Business and contact info via the Customer Portal

  • Customer can view their:
    – Quotes
    – Purchase orders
    – Invoices
    – Credit limits and current balance
    – Statements
  • Stock reports​

  • Price list export

Shop Icon

Online Store

  • Search and add products to your cart
  • Product photos
  • Related & alternative products
  • Specials & promotions with notifications built in
  • Multiple Price list functionality
  • Add to favourites
  • Repeat previous orders at the click of a button
  • Place Orders with delivery info
  • Configurable product lists per customer
Support Icon

Customer Support

  • Request a product demo when shopping

  • Log a ticket or a support request

  • Request a credit limit increase

  • View a report on all active tickets

Fusion Software also offers these services

Software Development Icon

Software
Development

Web Development Icon

Web
Development

Mobile App Development Icon

App
Development

System Integration Icon

System
Integration

Power BI Reporting Icon

BI
Reporting

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